August 9, 2018
We enjoyed this wide-ranging discussion with one of business travel’s most influential leaders, American Airlines SVP for global sales and distribution Alison Taylor. Travel industry veteran and guest moderator Monisa Cline helped us learn from Taylor and provided her insights, as well.
Taylor detailed the airline’s aggressive B2B sales and distribution push; gave an update on NDC and explained why she’s so pleased with the company’s relationship with Sabre (though they’re still working out a contract); mentioned how Journera could fit in going forward; and contrasted hotel companies with airlines.
Talking about diversity and gender balance, she took a shot at United Airlines and argued the travel industry as a whole just needs to “step up and get it done … too often we promote people who look like ourselves.”