Egencia Adds Array Of Services As It Moves From ‘Digital TMC’ To Platform

Egencia president Rob Greyber has been thinking a lot about the long view. He has opinions on how leading travel management companies will develop to serve both travelers and travel buyers. Part of that is to deliver a platform on which add-on services sit.

To that end, Egencia has arrangements with no less than nine new partners under its Advantage program: AirHelp for canceled flight compensation; CIBT and VisaHQ for visa processing; International SOS for risk management; LoungeBuddy for airport lounges . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.