Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought in Traxo, she had a different sort of data-capture use case in mind: real-time hotel rate audits.

Elevance, a $157 billion health insurance company with over 100,000 employees, always got alerts when travelers using the Sabre GetThere online booking tool landed on search results that were missing expected preferred property rates. A GetThere rate assurance feature scrapes data to . . .

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