New York — Wisconsin-based Fox World Travel is in the second of five phases of building an artificial intelligence-augmented traveler experience designed to eventually deliver AI-powered ticketing and self-service as a conversation. Under a mantra of “fast, small steps,” the travel management company thus far has exposed the project to agents for guidance and troubleshooting, and travel managers for reporting. The company…
Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.
