As Delta Tests Free Wi-Fi, Many Airlines Tinker With Contracts And Capabilities

Delta Air Lines is testing free inflight Wi-Fi. JetBlue Airways already provides it. If an official Delta program emerged, that would pressure other carriers. It could appease the many travelers who feel cheated when they pay for unreliable or slow connections.

Even if all airlines wanted to go in that direction, though, it would take a while to work through contractual obligations with their providers. Ensuring reliability at greater scale presents a big challenge.

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Author: David Jonas

David Jonas in 2006 co-founded business media firm after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.
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