Incoming Executive Director Neufang Agreed With Some Of The Sharpest Criticism Of GBTA’s Board

"Well said, Mike."

Suzanne Neufang's short comment was one of a few dozen posted on LinkedIn in June 2020 responding to an explanation by SAP Concur executive Mike Koetting of why the company terminated its relationship with the Global Business Travel Association. Koetting posted a little over a week after The Company Dime published a staff email written by former GBTA executive director Scott Solombrino, which Concur called evidence of a "hostile" work environment.

Neufang, a former HRS and Sabre exec who sources said would soon be announced as the new GBTA . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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