With Ground Transport Technology In Flux, Where Is A Travel Manager To Begin?

When Sandy Miller's Basin Street Partners got the opportunity to invest in Carey International about two years ago, it had little competition. The moneyed thought ride hailing companies would swallow the ground transportation sector. Two months ago, Miller took the CEO role at the chauffeured car company, which looks a bit different than it did when the ride-hailing era hit.

The commitments to service, safety and reliability are the same, Miller said, but the company modernized how it interacts with booking and management systems. A top provider in its sector, Carey is taking what it calls a unique . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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