In a business travel sector as dynamic and competitive as ground transportation, there’s a lot to keep up with. While it’s got some new twists, one thing that hasn’t changed is the buyer’s need to heed add-on charges. “It’s a massive issue,” claimed Blacklane CEO and co-founder Jens Wohltorf during a phone interview last month. “The creativity is endless. Not only in...

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.