Buyers may or may not issue formal RFPs for next year's hotel rates, but most will look for assurances that properties are safe. There's an array of new, branded hygiene programs announced by chains, certifications from various entities and recommendations from health authorities and industry associations. There's a lot of commonality between these programs but also key differences. Medical and security pros see shortfalls. The fragmented nature of the lodging industry doesn't help.
The initiatives major hotel chains announced this spring include disinfecting guest rooms, lobbies and other public areas; plenty of hand . . .
