Buyers, Hotels Walk The Walk On RFP Angst

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about it. For travel managers, the effort may include both a strategic decision to hire outside experts and new program management tactics.

According to a February-March 2018 survey sponsored by HRS, 51 percent of 226 Association of Corporate Travel Executives buyer members changed their approach to corporate hotel procurement since 2015. In a spring poll by The Company Dime, just over half of 72 travel managers said the same.

Movement away from the . . .

The full content is available to subscribers

Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.