Changed And Inconsistent Airport Experiences Await Business Travelers

Business travelers who haven’t seen the inside of an airport in over a year may wonder what changes await them. Many are obvious in the Covid era, including new policies on face masks and social distancing, but inconsistent enforcement leaves some people feeling uneasy. In general, travelers likely will notice “how things are being run and managed,” said Aaron McMillan, managing director of operations, policy and support for United Airlines.

That's probably not something most travelers considered pre-pandemic. Now, indications of a changed environment are apparent throughout the airport experience. Signage and floor stickers . . .

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Author: Michael Antrobus

Michael Antrobus reported from 1991 to 2005 on local, state and federal government, the courts, education and business at daily and weekly newspapers and business journals. He served from 2007 to 2020 as director of public relations and content creation at BCD Travel. He holds a bachelor’s degree in English and philosophy from Boston College and a master’s degree in journalism from Louisiana State University. More on LinkedIn.
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