Caring for a traveler who gets sick, injured or kidnapped is a visible side of travel risk and medical services. Residual trauma also can occur even if an employee is physically unscathed by a car wreck or security incident. Frequent long-distance travel itself can weigh heavily. Culture shock is real for expats and their families.
Emotional support services generally are the province of human resources departments and employee assistance programs. Recognizing a need to loop in travel risk management, International SOS partnered with EAP provider Workplace Options to offer . . .