Under intense cost containment pressure during the past three years, Kellogg Company senior director of corporate services Cecile Mutch reinvented the travel department and boosted her role along the way. However, she didn't always get her way.
The Michigan-based, $13 billion global cereals and snacks maker in 2015 joined others in its industry with a zero-based budgeting approach to spending. That means starting anew each year and justifying every last expense. For travel, this equated to far fewer trips and tighter controls. It also resulted in less business for . . .