Marriott’s 48-Hour Cancellation Policy To Affect 2018 Rate Negotiations

[UPDATE, Dec 22, 2017: Hyatt's new "default" cancellation policy, effective January 1, 2018, will require customers of its various brands to cancel at least 48 hours in advance of their planned stays to avoid a fee. "Because each Hyatt hotel may continue to set its own cancellation policy based on local market dynamics and expectations, we always encourage guests to check the cancellation policy at the time of booking," according to the company. For certain elite-level Hyatt loyalty program members, the default cancellation policy is 24 hours, excluding those using pre-paid and nonrefundable rates . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.