Corporate travel buyers and travelers have lost some confidence in the services and quality to expect at hotels, but Marriott International doesn't see that making its way into contractual relationships with corporate accounts.
"It’s only come up a couple times, and we have actually tried our best not to engage in those conversations," said Julius Robinson, Marriott's chief sales and marketing officer for the U.S. and Canada, during a meeting last week with reporters. "I think we all recognize that the past couple years have been very volatile for the industry. Our . . .