Startups are not the only travel management providers trying out new pricing models. Thirty-six-year-old family business ProfessionalTravelService.com, a Travel Leaders Group affiliate, is based in Minneapolis but lives online. Using Deem or SAP Concur, clients don't pay online transaction fees as the TMC relies on supplier commissions and incentive payments.

Services include traveler tracking through Magnatech's SafeToGo and data reporting with Cornerstone's iBank. Clients pay a flat monthly rate depending on air, car and hotel spend — plus $19.95 to call an agent for help on an air booking. Phone . . .

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