No Show? No Commission

Industry practice stipulates that hotels don't pay commissions on penalty charges when travelers don't show up, even if the rate they booked was commissionable. Yet, one expert said some travel management companies get hotels to stray from the standard practice. No-shows are fairly rare, but the topic could become more relevant if hotels continue to tinker with cancellation policies.

When no-shows occur, or if travelers try to cancel after the cut-off time, hotels typically impose a fee equal to the first night's room rate. Hotels . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.