When McKinsey in 2020 talked about travel management as a candidate for outsourcing, readers shot back. 

"Be curious to hear how the travel management team at McKinsey feels about this," wrote Alō Index co-founder Leanne Turner, between jobs at the time after a pandemic layoff. 

"For McKinsey to say [a] full transformation initiative would save 12 percent or more ... is interesting," pointed out veteran travel manager Yukari Tortorich. "McKinsey offers this 'transformation' service."

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Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

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