New Certification Programs Emerge For Hotel Safety And Security Vetting

By | June 6, 2018

Despite the priority of safety and security for business travelers, few employers comprehensively vet the hotels they use. It’s time-consuming and expensive. Two new organizations are helping with the task, joining the longer-established Safehotels Alliance. Ugosafe hopes in September to launch its evaluation program covering Africa. It’s an initiative of Paris-area hospitality security company S2H (Smart Security for… Read More »

Sabre To Turn Off Old Profiles System This Year, As New One Turns Seven

By | May 31, 2018

Sabre intended to sunset its old traveler profile system by 2013, but Stars is still shining. The company of late told travel management company users they would be charged if they did not set a date for migration to the new(er) Sabre Profiles. “We have not charged anyone to date,” said Sabre Travel Network vice president of product management… Read More »

After Lots Of Groundwork, State Of California Pilots Virtual Payment

By | May 31, 2018

A few months into piloting virtual payment, the quarter-of-a-billion-dollar State of California T&E program already has realized benefits. Tied to policy mandates and program consolidation, the alternative payment mechanism made life easier and more productive for travelers and administrative staff. It took a while to get to this point, still a work in progress. California first explored virtual… Read More »

Mobile Is A Differentiator In Fast-Expanding GoToMeeting Parent’s Frosch Selection

By | May 29, 2018

Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of a travel program… Read More »

What’s Behind The Upsurge In Airline Commissions?

By | May 24, 2018

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S. government data. The data reflect a fight for market share as the Big Three enjoy strong demand and healthy balance sheets. On domestic U.S. tickets, commission dollar volume in 2017 rose for a third consecutive… Read More »

30SecondsToFly Adds Fare Search Tech, Investment From EGlobalfares

By | May 23, 2018

Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally. The deal also extends 30Seconds’ strategy to market to travel management companies. The partnership enables eGlobalfares customers to offer public and proprietary fares through the Claire chatbot to business travelers. Claire is available by SMS,… Read More »

‘No Great Answer’ In Search For Corporate Agents

By | May 21, 2018

CCRA’s Dic Marxen sees corporate travel agent salaries rising by double-digit percentages because of the profession’s aging workforce and dearth of new labor. He wasn’t surprised to see Travel Leaders Group this month create a scholarship program for military veterans. Marxen had a similar idea three years ago that died at the feet of federal bureaucracy, but he isn’t… Read More »