More hotel chains are adopting a solution developed by Grasp Technologies and Marriott International for the vexing problem of communicating virtual payment instructions to properties. “Right now, we’ve launched with Marriott, Hilton, IHG and Hyatt,” said Grasp senior sales director for virtual payments Stacey Mack during a webinar last week. “We will bring on more brands and work with them…
An inhibitor to the wide adoption of virtual payment for hotel stays is that front desk check-in processes haven’t caught up. Payment forms other than traditional plastic can trip up property staff, many of whom these days are barely trained on standard…
The innovation in virtual payment is clear, as are its challenges. New standards hold some promise for a primary use case, lodging, but have a ways to go. A Hotel Electronic Distribution Network Association and Hospitality Technology Next Generation joint task force…
With unruly passengers, fears of virus transmission and understaffed airport concessions, a quiet place to sit, work and eat can go a long way. American, Delta and United airlines within the next few months will reopen nearly all domestic airport lounges. Card companies Chase and Capital One are preparing brand new airport clubs, competing with American Express, which this month…
With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking and commiserating. Here are some…
American Express sees opportunity to capitalize on competitors potentially backing away from the corporate card business. When it comes to business travel, “CFOs and CEOs are not rushing to get back any time soon,” said Amex chairman and CEO Steve Squeri during…
Wex agreed to buy fellow business-to-business payments firm eNett and transaction optimization company Optal for a combined $1.7 billion. That includes $1.275 billion in cash and 2 mIllion shares of Wex stock. Enett is a joint venture majority owned by Travelport, with…
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