You’re making a pitch in an unfamiliar city. The flight home is in a couple of hours, but you’re making headway with the client. Your phone dings: “If you don’t leave in the next 30 minutes, you’ll miss the flight. Would you like to rebook?” Tap yes and get back to the meeting. Too good to be true? Yes, but…
Amadeus expects this year to reach a major milestone, decommissioning the last of its mainframes. This is the culmination of a multi-year process to achieve “more flexibility and resiliency.” Sabre isn’t there yet. Under new CEO Sean Menke, the company has embarked…
Tax jurisdictions around the nation and globe increasingly are going after companies for revenues owed based on business activities within their borders facilitated by travel. Ernst & Young last year pointed out “a significant increase … in both business travel and nonresident income tax enforcement” by the state of New York. That’s not the only state that stands to gain…
A lot is happening in the B2B ground transport sector, with operators and supporting technology firms converging. Much of the action is in response to transportation network companies Uber and Lyft. When the dust settles, customers will have wider access in more distribution channels to cars and drivers providing pre-reserved and on-demand services. It will be too late for some…
The last big travel management company to hold out on delivering an owned mobile app, Hogg Robinson Group this month is deploying on Android and iOS. The TMC will maintain other mobile initiatives, including a Nordic region app co-branded with Amadeus and collaboration with Sabre’s TripCase. For clients in the United Kingdom, HRG also is about to launch a responsive…
Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in the WorldMobile app as part of a deal announced in October. Some think of it as an obligatory function; the TMC sees more differentiation in other capabilities. There’s notable value, a company…
FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The Company Dime last month previewed the platform, which FC USA has been testing internally. About 20 users from FCM Travel Solutions’ largest corporate customer also are testing it, and its second-largest will participate as well. Based on…
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