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Jack Reynaert And The Profitability Of Knowledge

Meritor global travel manager Jack Reynaert Jr. is a quintessential example of knowledge as power. For the Detroit-area drive train manufacturer, Reynaert established a highly insourced, no-nonsense program. The roads that led him there were a lot like his booking policy compliance — nearly perfect. Seemingly the industry’s only second-generation travel manager, Reynaert has travel management in his blood. His late father was one of the founders…

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Pro, Tzell Mobilize With ARC App

[UPDATE, Feb. 3, 2017: ARC discontinued this initiative in late 2015.] Using technology from ARC, Protravel International and Tzell Travel Group are joining the ranks of business travel agencies offering mobile apps. The ProTrip and tZapp apps are downloadable from the Android and iOS stores but not yet out of client beta. According to a spokesperson for the two agencies’ parent company, Travel Leaders…

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Concur’s Risk Service Is ‘Open’ But Hasn’t Attracted Key TRM Providers

As some Concur clients test the new version of its Messenger iOS app, released last month, Concur’s self-described “open” approach to integrating with travel risk management firms already includes five providers, but not some of the bigger names. In the making since Concur two years ago acquired messaging firm conTgo, the app is the mobile companion to Concur’s Messaging service. It’s not meant to be…

Experts: Don’t Forget The Employee’s Role In Travel Risk Management

Orlando — One message corporate travel risk experts conveyed at the Global Business Travel Association convention in July was that travel risk management is a team effort. It’s well-known that travel managers often collaborate with HR, security and legal on TRM. Senior management support is obviously crucial. According to TRM pioneers Erin Wilk of Bank of America and Shelby LeMaire…

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Virtual Payment Attracts Competition In Cindy Allen’s PayForTrip

[UPDATE, Feb 3, 2017: We published new information related to this article here.] Late of Concur, Cindy Allen and Kathy Burns are looking to cash in on growing interest in the benefits of virtual cards. Their newly unveiled firm, PayForTrip, is the first startup from Allen’s Team Catalyst Holdings. Burns is PayForTrip’s chief commercial officer. PayForTrip will hire a CEO, but for…

Price Assurance Firms Go Global, Add Features

Price assurance remains an active area of development for corporate travel. Madrid-based Trappit now is challenging Yapta on the global stage for airfares. It’s got a hotel product in the works, too. Hotel-only provider TripBam, meanwhile, rolled out some significant enhancements during the past few weeks. The basic idea is to continually check already-purchased seats or rooms against newly published rates, and cancel/rebook if appropriate. There are several considerations. TripBam’s…

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Despite Published Info, Apple Pay Still Not Available For Corporate Cards

[UPDATE, April 8, 2016: We published new information related to this article here.] Some travel managers and TMCs are fielding questions about when Apple Pay will be available for corporate card users, but don’t trust the website. At press time, Apple showed five institutions as providers of corporate cards supporting Apple Pay. They weren’t exactly commercial payment heavyweights, but it appeared to be a start….

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