When assessing what she could do to further her company’s people-planet-profit agenda, Lindsay Balram sought high-impact but easy wins. She landed on making life easy for travelers, even if it meant spending more, and keeping track of how hard travel is on them. Her company, biopharmaceutical firm Alkermes, built a dashboard for various metrics to help indicate travel stress. Traveler…
Estimated reading time: 16 minutes The Company Dime co-founder Jay Campbell on Friday interviewed Sabre president Kurt Ekert by videoconference. Among other issues, Ekert talked about a starring role for Sabre’s GetThere corporate booking tool, hope for near-term adoption of the New Distribution Capability, an “arms race” for corporate travel management companies and how Sabre’s work on lodging content benefits…
Increasingly prominent in corporate travel, sustainability reporting is a complicated area. According to this article by Tensie Whelan, director of the NYU Stern Center for Sustainable Business, an organization should develop its environmental, social and governance disclosures after first considering existing standards, conducting analyses, establishing KPIs and understanding the financial return on its sustainability strategy. There is a growing consensus…
Sabre on Aug. 3 acquired Conferma Pay, the longtime partner that powers its Sabre Virtual Payments solution. Terms were not disclosed. “We believe we are now well-positioned to expand on that proposition with Conferma Pay becoming a Sabre-owned entity,” according to a Sabre statement. The company provided the comment after The Company Dime viewed a letter penned by Martin Cowley,…
Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution. Company press officials did not…
Ten years after the International Air Transport Association introduced its New Distribution Capability standards for web-based protocols to sell airline products, corporate travel bookings using those protocols remain a drop in the bucket. Including leisure bookings, NDC’s penetration of indirect distribution for IATA member airlines in the quarter ending in March was 10 percent, driven largely by consumer travel websites….
To engender loyalty, improve client performance and ensure that deals with corporate accounts generate incremental value, airlines need better data and new thinking on tailored discounts and service add-ons, according to McKinsey. As it is, some airlines “struggle to quantify” the impact of individual client relationships on route profitability, a McKinsey spokesperson wrote by email in response to questions about…
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