In Beta, Concur And United Aim To Solve For Unused TripLink Tickets

By | September 30, 2016

One of the issues tripping up Concur’s TripLink in beta with United Airlines and several customers is how to capture the value of unused tickets. When travelers cancel or change a booking made on United’s website using their TripLink account, sometimes there is residual value to be used. At the moment there’s no way for that credit to be added to the client’s existing… Read More »

Getting Past The Travel Agent Workforce Crunch

By | September 29, 2016

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as the retirement bubble looms, how do they find them and what competencies are they looking for? For young people considering their careers, travel isn’t as glamorous as it used to be. There are… Read More »

CWT, GBT Commit To Third-Party Tool Support But Also Proprietary Plans

By | September 28, 2016

New York — Buying a corporate booking tool isn’t at the top of the to-do list for Carlson Wagonlit Travel. As rival American Express Global Business Travel works to close by year-end its acquisition of KDS, CWT will leverage its CWT To Go mobile app. Speaking here last week at the Business Meetings Travel and Tech Expo, CWT… Read More »

Unused Tickets Still Require (Micro) Management

By | September 21, 2016

Back in the day, business travelers used physical airline tickets. This helped, though did not ensure, that when non-refundable tickets went unused, credits would be applied to other trips. Then tickets went electronic, and they were more often forgotten. Managing unused ticket credits remains a pain in the a$$. And that’s company cash. So when an employee leaves… Read More »

The Company Dime, Festive Road Partner On New Monthly Virtual Business Travel Event

By | September 20, 2016

The Company Dime and business travel engagement consultancy Festive Road are delighted to announce a media partnership to co-produce our new Teleconference series. The relationship will see Festive Road partners Caroline Strachan and Paul Tilstone providing insights and content ideas to The Company Dime co-founders Jay Campbell and David Jonas for this new, monthly live and recorded format. In… Read More »

Six Reasons Concur Wants Hipmunk

By | September 19, 2016

Concur last week agreed to buy consumer travel search company Hipmunk. This will help it “deliver consumer-grade products to corporate customers,” according to Concur. Beyond that, the firm’s execs are saying very little. Here’s some educated speculation. Hipmunk wasn’t going far in the consumer space. For months it has been talking to potential strategic investors — including well-known… Read More »