Travel Risk Management Experts: Limited Value In French, Israeli Risk Alert Apps

By | June 21, 2016

Lots of apps alert travelers to danger. Two of the newest come from the French and Israeli governments. These seem like good additions to the phones of ex-pats or travelers, and travel risk management experts say any info is usually better than none. Obviously partial to their products, TRM providers said one concern is that using both public and private-sector apps may be confusing during… Read More »

For Concur TripLink Clients, Motivations Vary

By | June 16, 2016

Users of Concur’s TripLink service have various reasons for participating. At IT consulting firm Sopra Steria, it’s about equipping employees. The company partnered last year with InterContinental Hotels Group on an unusual program in which Sopra Steria employees earn bonus IHG loyalty points for enrolling in and booking on IHG’s websites with TripLink. “As a company, we allow… Read More »

SR Travel Takes Action To Manage The Unmanaged

By | June 15, 2016

[UPDATE: Aug. 18, 2017: Direct Travel acquired S.R. Travel Service of San Francisco. Terms were not announced. A statement from Direct Travel West region president Helen Leon noted plans to expand “VIP and elite” services. Direct claims $4 billion in sales and offices in 60 locations.] The creators of TripActions think they have a slick reservations app, a… Read More »

Making Soft Dollars Less Squishy

By | June 14, 2016

Big U.S. airlines sell lots of add-ons. Business travelers crave several of them. They get some from status or their company’s travel program. Bundles and fare families can deliver them, too. Ascribing dollar values to these value-adds can be challenging. Reports from the Big Three airlines help make the case about the usefulness of their corporate relationships. Delta… Read More »

Wyndham Executive: Don’t Want Direct Bookings? Don’t Reimburse For Them

By | June 9, 2016

Wyndham Worldwide has made fewer headlines on book-direct programs than some competitors, but it has one too. Asked in an interview how companies should respond when these campaigns impact support for managed travel programs, an exec last week offered what some may see as an insensitive or unrealistic answer: non-reimbursement. Reading it there makes it seem like Wyndham SVP… Read More »

Ground Transportation’s Battle For Convenience

By | June 8, 2016

Uber and Lyft mastered the technology to make the on-demand car experience simple and nearly immediate. Traditional black car operators are trying to do the same. But their world is a complicated patchwork of platforms, patents and partnerships. No initiative has unified the industry, and more pop up all the time. Sorting out on-demand capabilities means aggregating supply… Read More »

Egencia Bags Incremental Advance On Ancillaries

By | June 7, 2016

[UPDATE, June 10: Amadeus clarified comments on NDC, which may have given some readers the wrong impression. This article contains revised quotes.] Egencia in March began selling bag checks online to European customers. It’s another example of a corporate travel distributor making gains on access to ancillary airline options. In partnership with Amadeus, the service is available on… Read More »