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American Express Global Business Travel Wants To ‘Own’ An Online Booking Tool

They have hinted about it before, and American Express Global Business Travel officials this week reinforced the company’s desire to own an online booking tool. The big question is, in what sense? “We will have our own solution,” said chief sales officer Christine Ourmières-Widener during an interview Tuesday. She said…

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Direct Airline Booking Isn’t Legit For Lufthansa’s Clients That Manage Travel

Lufthansa Group on Tuesday said corporate clients could avoid its 16 euro surcharge for GDS bookings after September by using its websites. That’s not a genuine alternative. Without workarounds, direct airline booking requires users to jettison price comparisons and complex bookings. Companies would forego data reporting for policy and…

Pressured On Travel’s Value, U.S. Entertains Exceptions To Spending Controls

Under pressure from federal workers, some members of Congress and travel industry groups, the Obama Administration has loosened up a bit on the severe travel spending cuts mandated in 2012. The White House Office of Management and Budget in January formerly relaxed the controls, though only slightly. Federal travel volume growth returned…

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Amadeus, Lufthansa ‘Personalizing’ Benefits For Corporate Accounts

Personalization. It’s not just for people anymore. Lufthansa is using Amadeus technology to offer product and service add-ons to passengers based on where they work rather than who they are. The capability applies in direct and indirect channels, including travel management companies…

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