For Green Travel, Progress And Lip Service

By | November 21, 2014

For corporations and individuals looking to reduce their carbon footprints, business travel is a troublesome contributor. Chasing sales opportunities and growing revenue often requires travel. For some companies, business travel is the single biggest source of carbon emissions. In the middle of the last decade, green travel initiatives seemed to have momentum. But then the global economic recession… Read More »

Global Hotel Content Access For Travel Management Is On The Rise

By | November 19, 2014

Marriott’s plan to offer free Wi-Fi on direct bookings by loyalty members will cause channel conflict for many in business travel. Yet, it’s an oddity as the recent trend points to greater rather than reduced hotel content access for managed travel programs. As of 2010, each of the three major global distribution systems listed between 80,000 and 90,000 hotel properties.… Read More »

Starwood May Be Next As Marriott Wi-Fi Move Catches Corporates In OTA ‘Crossfire’

By | November 14, 2014

Starwood Hotels & Resorts appears poised to drop Wi-Fi fees for loyalty program members booking through its apps, websites and call centers. A similar plan at Marriott International announced last month and due to take effect Jan. 15 is upsetting many travel management professionals. This is collateral damage for Marriott, which is aiming to build traveler loyalty and better compete with online travel agencies.

Car Services Struggle With Disconnected Tech In ‘War’ With Uber

By | November 11, 2014

Atlantic City — No one in the fragmented and diverse ground transportation industry underestimates Uber anymore. For chauffeured car execs meeting here last week at a Chauffeur Driven magazine conference, “Uber” was the four-letter word everyone could not help but say. The rhetoric was dire, with operators described as being at “war” and destined to suffer many “casualties.”… Read More »

Hotels Try To Streamline Risk Management In Preferred Property Selection

By | November 6, 2014

[UPDATE, April 8, 2016: We published new information related to this article here.] Corporate obligations on business travel safety are taxing the already hideous hotel request for proposals process. While some companies rely on brand reputations or assume travelers won’t stay somewhere unsafe, others ask hoteliers to answer hundreds of questions about each property’s lighting, first aid, surveillance… Read More »

Thirty Months On, Concur’s Direct Connect Seeks Footing

By | November 5, 2014

Concur’s TripLink direct connect program could upend corporate travel distribution if it works. So far, it doesn’t. The TripLink concept resonates with corporate clients concerned about hotel booking channel compliance. About 35 percent of lodging bookings at companies with travel managers go outside the preferred channels, according to research by The Company Dime. Many of these are for… Read More »