Health insurance giant Anthem got its travel management company, BCD Travel, to play nice as it brings the Roadmap mobile app to employees. That others face resistance when they want to do the same highlights a broader conflict over the corporate traveler’s mobile loyalty.
Travel Leaders Group in March announced new jobs for two executives whose expertise befit a company prepping to go public. Sources familiar with the firm’s plans said the process could start this year.
Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for examining and optimizing airline incentive programs. There are many of those.
With a vision for one-click business travel planning, former Travel Leaders Corporate exec Parker Schlank and his team of half a dozen last year raised half a million. They’re building calendar integration in which entering meeting dates and locations within moments generates proposed itineraries by email, SMS or notification. Click for yes.
United Airlines isn’t into the star component of an emerging program for displaying airline products and airfare attributes. Delta had been hoping for a standard that the industry would embrace. American Airlines hasn’t publicly committed either way. All three airlines are among the progenitors of ATPCO’s Next Generation Storefront. When ATPCO began publicly talking about that initiative, it hyped the idea of star ratings for airfare options.
New research by Morgan Stanley analysts suggested the prolonged period of strong corporate travel demand may hit speed bumps this year. After surveying 203 corporate travel managers last month, Morgan Stanley concluded that “travel budget expectations are the lowest they’ve been in recent history.”
Adding hotel content from online travel agencies to corporate travel systems seems like a way to enhance trust in company programs. But it presents problems. When booking such rates travelers may not earn points or elite status perks like upgrades. They face stricter rules for changes or cancellations. Other downsides can include unfavorable room assignments and poor customer service. After the stay, travelers may have problems chasing down billing folios.