Paris Response: Ready And Able, But Rusty

Annapolis, Md., Trevose, Pa. and Philadelphia - Travel risk management programs worked as designed after Friday's attacks in Paris, according to executives at leading TRM firms. But they said some clients need more practice and familiarity with systems and protocols. It's one thing to have in place the appropriate infrastructure; it's another to know how to quickly use it in a crisis.

The Company Dime visited iJet International and International SOS this week at their operations centers in Annapolis, Md., and Feasterville-Trevose, Pa., respectively. Execs stressed the importance of drills, training and knowing . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.