Chicago - The August Global Business Travel Association convention continued the corporate travel profession's study of where policy compliance is weak and how to fix it.
In particular, discussions focused on business travelers who stray from their firms' preferred corporate booking channels. While some buyers face issues with leakage on air travel, the problem by and large is about lodging. Any inability to quickly ascertain where corporate employees are staying increases safety and security risk, and potentially travel program costs.
Speaking during a convention education session here about "off-channel" activity, Data . . .