Flight Centre Buys Into Sam App’s Co-Developer

You're making a pitch in an unfamiliar city. The flight home is in a couple of hours, but you're making headway with the client. Your phone dings: "If you don't leave in the next 30 minutes, you'll miss the flight. Would you like to rebook?" Tap yes and get back to the meeting.

Too good to be true? Yes, but it may not be for long. Proactive rebooking is in the cards for FCM's Sam app, which already sends the alerts. For now, travelers still need to text with or call an agent to make . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.