"When I don't know the answer, I might ramble on."
The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft's Eric Bailey, also describes the entire profession these past few weeks.
Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while the desire for guidance on how to bring back business travel is immense, the answers remain incomplete. You may feel lost, but you're not alone. Thought leaders are starting to put together helpful resources.
To some . . .