The largest player is after the market's smallest accounts, which by many accounts are leading the business travel recovery. Continuing a customer segmentation strategy, American Express Global Business Travel last week brought to the United States an employee spend management solution for small and medium-sized enterprises first introduced last year in the United Kingdom.

With travel booking and expense components, Neo1 joins a crowded field of services from start-up and established entities, including TMCs, expense systems, payment companies and others. Travel suppliers including airlines, hotels . . .

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