Aiming to educate people who are new to the industry or a particular concept. See also: Glossary.
It’s not unusual to hear travel management company executives talk about their small profit margins, but their margins are average to above average compared with like industries. TMC profits are, however, sensitive to plenty of external factors the companies cannot control. They remain partly lashed to an industry (airlines) that until recently couldn’t post consistent…
From a travel management perspective, the cleanest and easiest way to book travel is through a content channel fed by a global distribution system. Many travel management company tools and processes are based on or integrate with GDS technology. It’s been the predominant way corporate travel has worked for decades. It still is, but rates…
Businesses in travel and beyond face a deadline of May 25, 2018, for compliance with the European Union’s General Data Protection Regulation. GDPR changes several key areas of data privacy law applying to European citizens. Among the major changes that the regulation makes relative to the current data protection regime, GDPR “applies to all companies…
Airline reservations and global distribution systems create passenger name records. Airlines issue tickets. Electronic miscellaneous documents account for ancillary sales. This multitude of records, ticket numbers and reservation numbers complicates revenue accounting and can confuse travelers. The International Air Transport Association is working on a better way, which corporate buyers and travel management companies may get a…
In the real world, contracts are a necessary evil. They require too many eyes and are full of unintelligible language. They can leave too much room for interpretation. Some are designed ideally to never be used, in the legal sense. Let’s say your company commits volume to a supplier in exchange for a discounted rate….
The International Air Transport Association’s New Distribution Capability has been in the making for about five years and many still don’t get it. Depending on your interpretation and where you sit, it’s either a promising or unsettling development for business travel distribution. NDC is neither a new airline reservations system nor a massive database of…
End of content
End of content
