Accor

New Cvent Hotel Sourcing Tech Fails At The Wrong Time

Cvent tried to make its transient hotel sourcing technology more than “adequate” as of this summer. At this point, though, “functional” would please clients. Sources said the new tools were falling down just when they’re most needed — deep in the negotiating season for 2023 rates. A Cvent media official did not respond to an…

Marriott Opts Out Of Cvent’s Instant Booking For Meetings

Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…

Tripbam Hotel Booking Data Shows Glimpses Of Normalcy

Demand for corporate travel lodging is accelerating but it’s not just volume that’s closing in on familiar territory. Average rates and the brands getting bookings also look more like they did in 2019, according to Tripbam data presented this month. “We are seeing a rapid increase in rate,” said Tripbam CEO Steve Reynolds during his…

Op Ed: Krissy Herman On 2021 Corporate Hotel Programs

KesselRun Corporate Travel Solutions vice president of client services Krissy Herman shares observations from the current sourcing season and what corporate hotel program managers should expect next year. This year is undeniably a very peculiar one for hotel sourcing. With business travel down, hotel rates fluctuating and uncertainties ahead in 2021, both corporate buyers and…

HRS Approach To 2021 RFPs Annoys Chains, Recalls Questions About Contracting With Brands Or Properties

HRS tested the patience of some hoteliers with a decision to direct client requests for proposals to individual properties rather than brand representatives.  According to sources in hospitality, the approach caused confusion and threatened brand value by disintermediating national account managers. In some cases, HRS agreed to revert after high-level talks. Asking not to be…

Why Did Four Big Hotel Companies Invest $50 Million In Third-Party Meetings Tech?

Buyers and sellers want an improved meetings sourcing process. They complain about the complexity and the volume of requests for proposals needed for the task. All would welcome a cost-effective, transparent platform for quicker searching, shopping and booking. These are the stated reasons for a combined $50 million investment in meetings marketplace Groups360 by Accor,…

IBM, Travelport Ready Blockchain Service For Commission Processing As Smaller Firms Also Make Progress

Travelport has agreements with “major” hotel and travel management company partners to pilot a hotel commission tracking and collection system using blockchain technology from IBM. Travelport chief architect Mike Croucher said during a Monday interview that he would be disappointed if the initiative did not produce a working solution this year. Other industry efforts to…

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