AdTrav Travel Management

As Buyer Frustration With Sales Tactics Seems To Grow, Humanizing Is The Answer

It’s a time for new ideas, new competitors and new blood in corporate travel. That means new people on both the buyer and supplier sides, but mainly the latter. It also means a learning curve. Several travel buyers speaking with The Company Dime noted an uptick in rookie mistakes by salespeople. They portrayed some as…

Duluth Travel Exits Bankruptcy, Contends With Partial Federal Shutdown

Corporate and government travel management company Duluth Travel this month emerged from Chapter 11 bankruptcy protection after about 10 months, only to face the effects of the partial U.S. federal government shutdown. Reorganization allowed the Atlanta-area company to “realign its partnerships” and “grow its client base, while keeping its focus on customer service,” according to a…

Travel And Transport Acquires Radius Travel To Go ‘All In’ Globally

Travel and Transport last month acquired full ownership of the Radius Travel agency network company, buying out India-based minority shareholder Cox & Kings. The transaction followed years of ownership consolidation in the network — most recently to two owners as Radius about two years ago bought shares back from U.K.-based Portman Travel (now Clarity). Omaha, Neb.-based…

Duluth Travel Files For Chapter 11 Protection While Fighting AdTrav In Court

Atlanta-area travel management company Duluth Travel today filed for Chapter 11 bankruptcy protection in a bid for breathing room as it fights a legal battle with a regional rival. Duluth is appealing its loss in a breach of contract lawsuit by former partner AdTrav Travel Management. The bankruptcy filing is a rare one for travel…

GDS Private Channel Concerns, Challenges U.S. Travel Management Companies

[UPDATE, Nov. 21, 2017: A Delta Air Lines official confirmed that its seat availability is is “identical across carriers, to the last available seat” with JV allies Aeromexico, Air France, Alitalia and KLM, and with partners China Eastern, Gol and Jet Airways. Meanwhile, American Airlines’ “seamless codeshare availability” with Iberia and British Airways covers all…

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management companies that want to…

ARC, TMC Exec Raise Red Flags On Ticketing Fraud

As with hacking, if it hasn’t happened to you yet, fraud will. Travel management companies can be unwitting participants in deceit. In one unsettling but increasingly common scenario, scammers search the Internet or buy hacked information to find out companies’ travel agencies and other details. They masquerade as executives from those companies in calls to…

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