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Industry Pros Dispute Travel Management Company Viability Data That Cited Dun And Bradstreet

Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager or salesperson shared information that looks like intelligence but also smears the competition?  Be suspicious. Sure, business travel buyers and other industry constituents should be concerned about the future of…

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The Future Of Travel Management Companies: Part Two, The Value Of Compliance

As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident in how TMCs got people home when they were stranded. It goes beyond customer care, but it depends on visibility. Many corporate travel buyers said the pandemic strengthened the case…

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Five Years Of SAP Concur, By The (Strong) Numbers

SAP completed its $8.3 billion acquisition of Concur a little over five years ago. The deal made more than a few industry professionals groan. Since then, Concur faced outages, new competition, complaints about customer service and other criticism. Despite it all, Concur nearly tripled revenues and grew headcount by more than one-third, according to SAP…

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Travel And Transport Acquires Radius Travel To Go ‘All In’ Globally

Travel and Transport last month acquired full ownership of the Radius Travel agency network company, buying out India-based minority shareholder Cox & Kings. The transaction followed years of ownership consolidation in the network — most recently to two owners as Radius about two years ago bought shares back from U.K.-based Portman Travel (now Clarity). Omaha, Neb.-based…

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GDS Private Channel Concerns, Challenges U.S. Travel Management Companies

[UPDATE, Nov. 21, 2017: A Delta Air Lines official confirmed that its seat availability is is “identical across carriers, to the last available seat” with JV allies Aeromexico, Air France, Alitalia and KLM, and with partners China Eastern, Gol and Jet Airways. Meanwhile, American Airlines’ “seamless codeshare availability” with Iberia and British Airways covers all…

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management companies that want to…