Tag Archives: Air Canada

All In With Amadeus, Air Canada Eyes Advancements For Corporate Travel

Air Canada last month announced a new contract with Amadeus to install a passenger service system and various add-ons, falling in line with several of its Star Alliance partners. The distribution component of the relationship also advanced. For Amadeus agencies, these developments will bring new capabilities for servicing corporate customers. Amadeus agencies already are booking Air Canada’s branded… Read More »

Much-Maligned Corporate Online Booking Tools Attract Competition

There weren’t many for a while, but the number of choices for corporate online booking technology not tied to a specific travel management company has grown during the past couple years. No longer are corporate buyers faced with choosing only between Concur, Deem and GetThere for their enterprise needs. The list of small firms is healthy. Some are… Read More »

Air Canada Moves To Blunt Rising Commissions

Air Canada reduced travel agency compensation on certain fares, effective April 1. The change followed increases in the airline’s sales and distribution costs as a percentage of passenger revenue in each of the past three years. A spokesperson confirmed that the carrier reduced commissions paid on some international airfare types, including interline and business-class fares. The moves, which… Read More »

Sabre Sees An ‘Inflection Point’ On Ancillaries Via Travel Management Companies

[UPDATE, Dec. 20, 2016: Commentary from witnesses during the US Airways v. Sabre court case addressed the challenges of selling US Airways’ Choice Seats via the Sabre GDS. This post has been updated to include some of those comments.] Air Canada since September has been selling paid seats through Sabre. It began listing its branded fares there in… Read More »

Amadeus, Air Canada Reconcile

[UPDATE, Nov. 2, 2017: We published new information related to this article here.] [UPDATE, March 8, 2017: Amadeus-connected travel agencies in Canada and the United States now can “seamlessly access and book” Air Canada’s Preferred and Advance paid seats, according to the global distribution system operator. Agents within their standard workflow can use seat maps furnished by Amadeus… Read More »

Cindy Allen Departs Concur As Some TMC Relationships Remain Touchy

Concur executive vice president of supplier and TMC services Mike Koetting will take direct responsibility for travel management company relationships as the firm says goodbye to Cindy Allen. Allen, who has served as vice president of TMC services, joined Concur upon its 2013 acquisition of GDSX. On Tuesday she informed TMCs by email that she plans to depart at the end of the… Read More »