Air Canada

Mark Nasr, Air Canada

NDC Sputters, But It’s Still The Future

The consensus among execs at airlines, travel management companies, global distribution system firms and other tech intermediaries is that NDC should become mainstream this year (if it hasn’t already). Not all buyers are like-minded. Industry metrics reflect a stall in momentum. Many corporate customers remain unconvinced about growing NDC. Some program managers who had enabled…

Industry Seeks Happy Medium On Airline Order Change Notifications
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Industry Seeks Happy Medium On Airline Order Change Notifications

As airlines began developing the New Distribution Capability more than a decade ago, they needed a way to communicate flight changes and other events to parties including travel agencies. Global distribution systems have queues for schedule adjustments and the like that agencies routinely deal with; NDC is different because the systems of record are run…

Airline distribution guide
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Tracking Distribution Programs At Top Business-Focused Airlines (A Guide)

Last updated: Dec. 9, 2024. See an error, omission or need for an addition? Please let us know. American Airlines is reeling in the more aggressive parts of its erstwhile distribution plan, but it’s not abandoning the New Distribution Capability. While other carriers around the globe delay or soften their strategies, they and others are…

Dispatch 11
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Dispatch 11

In April, 85 percent of more than 600 buyer and supplier respondents told GBTA they “like” or “love” working in the business travel industry. “Once you’re in it, no matter how hard you try, you don’t leave,” said GBTA VP of education and engagement Jill Koronkiewicz. “You keep coming back. It’s inclusive and welcoming; there…

Facing Slow NDC Adoption, Air Canada Delays Surcharge For Corporate Clients

Facing Slow NDC Adoption, Air Canada Delays Surcharge For Corporate Clients

On Tuesday, Air Canada told corporate clients they no longer had to pay its surcharge for bookings made using traditional EDIFACT protocols, at least for the time being. The change acknowledges that the corporate travel community was not ready to adopt surcharge-free NDC channels that Air Canada initiated with global distribution system providers during the…

Jeffrey Verman

Stepping Back From Abyss, Toronto Travel Management Company Tripped Up By NDC

“I’m gravely concerned.” Jeffrey Verman’s 26-year-old travel agency has been through multiple crises. The hit he expects from NDC-enabled airline programs is extra bitter, coming as it will from business partners rather than a virus or terrorist. “I survived 9/11, SARS, recessions, wars,” said Verman, CEO of Toronto-based Plus Travel Group, which is handling about…

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