Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

Continue Reading...
Posted in Distribution Suppliers

There Are Headwinds, But Supplier Revenue Will Come Back To Travel Management Companies

Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to…

Continue Reading...
Posted in Suppliers

American Express Global Business Travel Acquires Ovation Travel Group, A Coveted High-End Specialist

Consolidation in the travel management company business continues apace. On Thursday, American Express Global Business Travel, the largest player, announced its acquisition of New York-based…

Continue Reading...
Posted in Risk Suppliers

Industry Pros Dispute Travel Management Company Viability Data That Cited Dun And Bradstreet

Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager…

Continue Reading...
Posted in Suppliers

Special Purpose Acquisition Companies Line Up To Take Advantage Of Travel Industry Reset

Who would buy into the travel industry right now? Some are betting on the public. American Express Global Business Travel chair Greg O’Hara, Teplis Travel…

Continue Reading...
Posted in Payment Policy Risk

Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action

With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all….

Continue Reading...
Posted in Risk Suppliers

Altour Designs Health And Safety Hotline For SMEs

Altour launched a health and safety hotline for companies without in-house or third-party travel risk management expertise. The 24/7 service is available to Altour client…

Continue Reading...