Amadeus

Using Your Face At The Airport To Drop A Bag And Save Two Minutes Is Just An Appetizer

Delta Air Lines said its new dedicated biometric baggage drop at Atlanta Hartsfield Jackson International Airport could shave two minutes from the curb-to-plane trek. The technology behind the facial recognition system promises a much bigger wow factor for businesses and travelers in the near future. The Covid-19 pandemic accelerated global adoption of touchless interactions at…

Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled those who booked directly with carriers. That changed when corporate travel all but evaporated. Leisure travelers booking on airline websites took a greater share, and the balance isn’t back. Whether…

Amex Global Business Travel: Southwest GDS Participation Remains Incomplete, Hence Extra Client Fee

American Express Global Business Travel continues to charge clients an extra $10 for bookings made with Southwest Airlines even though the carrier expanded its participation in global distribution systems. According to the world’s largest travel management company, a substantial number of Southwest fares and related services that clients want require extra work. Officials at the…

Corporate Travel Services Adopt Vaccination Status, Trends As Inputs

The unvaccinated are getting and spreading the virus, and organizations are beginning to take a harder line despite the associated controversy and politics. Travel for work “generally” will not be available to unvaccinated federal employees, President Joe Biden said Thursday. On Friday, Walmart announced that home office employees and managers who travel within the United…

Siemens: Amadeus Deal Underpins Global Content Acquisition And Traveler Experience

In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience.  Some corporations that establish agreements with GDS providers do so for economic reasons. “Incentives were clearly not the driver in this change,” according to an email this week from Siemens head…

BCD Travel Teams With Tripism On Traveler Feedback Platform

Nothing is more important in corporate travel nowadays than keeping travelers in the know. Travelers themselves often are the eyes and ears, gathering intel on the ground and in the air. To help share tips, reviews and health and safety protocols, and to solicit traveler feedback, BCD Travel has enlisted engagement platform provider Tripism. Now…

Certify, Serko Affected As Amtrak Ends Travelfusion Deal

Amtrak turns 50 years old on May 1. Unless it patches up a relationship with content aggregator Travelfusion, it will be celebrating without connections to various corporate travel points of sale. According to Travelfusion CEO Moshe Rafiah, the rail operator a few months ago informed his company that it wanted to end its agreement to…

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