American Airlines

Airlines Design New Ways For Corporate Clients To Mitigate Environmental Impacts

Amid policy debates over fuel taxes and dissatisfaction with carbon offsets, two Europe-based carriers this summer stepped up to provide customers a direct means to act on climate change. Lufthansa Group and SAS gave travelers the option to buy sustainable aviation fuel. They are among the airlines that also furnish carbon offset programs for corporate…

Op Ed: Tony O’Connor On Earth-Shifting Moves For Qantas That Could Make The Big Bigger

On Thursday, Qantas will go live with a new distribution strategy that surcharges bookings using channels the Sydney-based carrier disfavors. Like other big airlines, in a stated effort to personalize shopping it’s pushing direct channels and those that use XML connectivity based on the NDC standard. Qantas in February said “a majority” of key agency…

AA Enables Corporate Bundles Through Three TMCs

American Airlines last month began distributing a corporate bundle via its NDC-compliant API to clients of three travel management companies. AmTrav, Marplay in Mexico and Brazil’s Copastur use their proprietary booking tools to sell regular economy fares that include preferred main cabin seating, no-fee changes and a checked bag. United Airlines and TripActions announced a…

As Delta Tests Free Wi-Fi, Many Airlines Tinker With Contracts And Capabilities

Delta Air Lines is testing free inflight Wi-Fi. JetBlue Airways already provides it. If an official Delta program emerged, that would pressure other carriers. It could appease the many travelers who feel cheated when they pay for unreliable or slow connections. Even if all airlines wanted to go in that direction, though, it would take…

As Airline Incentives To Agencies Continue To Rise, A Startup Aims To Help Both Sides Manage It All

Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for examining and optimizing airline incentive programs. There are many of those. Some are front-end commissions and others are back-end override deals. They can include overall volume goals and targets for…

Delta Wants Star Ratings As A New Standard, United Doesn’t

[UPDATE, Sept. 5, 2019: ATPCO no longer requires intermediaries adopting its Next Generation Storefront to use a star-rating system for displaying airline products. ATPCO said the change stemmed from feedback “that stars are sometimes conflated with quality, and that by giving channels the freedom to highlight the shelves in different and innovative iterations according to…

Two More Startups, One Claiming A Mobile First, Adopt ATPCO’s Airfare Star Ratings

When ATPCO last month unveiled its Next Generation Storefront, officials weren’t sure how it would work on mobile devices. Progress and opinion are mixed among three corporate travel service providers now adopting the concept. Chief executives at PSNGR1 and TravelBank expected this week to activate new displays backed by NGS. PSNGR1’s deployment covers web, mobile…

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