New York – What is American Airlines senior vice president of global sales Alison Taylor cheerful about? What keeps her up at night? The answer to both questions is the same: the future state of AA’s GDS relationships. Speaking here last week at a World Travel Inc. event, Taylor reiterated AA’s stance that NDC is…
Travel management sources said British Airways parent IAG should go back to the drawing board on recently discussed alternatives to its surcharge program, due to take effect Nov. 1. An IAG official offered no comment on news that the firm is in the market talking to travel management companies about an incentive program not unlike…
Sabre’s new leadership is remaking the company. At the start of this month, they attributed a decision to lay off approximately 900 people to a desire to become faster and more efficient. They’re attacking overhead. They’re streamlining products in the division housing airline reservations and related systems. Sometimes stocks go up on news about layoffs….
When American Airlines announced its alternative distribution program, one of the connectivity options it endorsed was to use third-party aggregators. These would be companies certified by AA for processing offers and orders in accordance with the International Air Transport Association’s New Distribution Capability. At the industry level, IATA has certified six aggregators for that. They include…
Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off….
You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel…
Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management companies that want to…
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