Multiple corporate travel agencies said they had made the difficult decision to lay off employees as a result of the coronavirus-related drop in corporate travel. It’s a worst-case scenario mere weeks removed from a years-long phase in which travel management companies struggled to find talent, especially travel agents. TMCs contacted this week by The Company…
[UPDATE, July 24, 2020: The U.S. Department of Homeland Security said it would lift the ban on New Yorkers enrolling in or renewing membership for federal trusted traveler programs. In a Thursday statement, DHS explained that New York amended laws to allow federal access to the state’s DMV records as part of a resident’s trusted…
The Global Business Travel Association expressed support for the U.S. Department of Homeland Security’s decision to suspend enrollments and renewals in Global Entry and related “trusted traveler” programs for New York state residents. The statement differed from what two other industry groups, the American Society of Travel Advisors and the U.S. Travel Association, had to…
“Real ID” requirements at U.S. airports are now just 11 months off. American Society of Travel Advisors SVP Mark Meader provides the pertinent details and implores the industry to make sure no traveler is caught unaware. Travel management companies, travel managers and the travelers they serve should be aware that the final phase of Real…
[UPDATE, July 31, 2019: The BTA appointed as CEO Clive Wratten, the former CEO of U.K. TMC Amber Road.] The United States doesn’t have a professional association like the one formerly known as the Guild of Travel Management Companies. Formed in 1967, the United Kingdom’s association for corporate travel agencies this month renamed itself the…
IATA beginning June 1 will require accredited travel agencies to ask customers for mobile phone numbers and email addresses. The airline association said it made the move to ensure airlines can contact customers during irregular flight operations and disruptions. The rule doesn’t directly affect the U.S. market, where IATA does not accredit agencies. It applies…
Reauthorizing the U.S. Federal Aviation Administration is never easy. Many times in the past, Congress punted and settled for an extension. This year, a new multi-year bill finally worked its way through both the Senate and House of Representatives. The American Society of Travel Advisors has been all over it, engaging with policymakers to lobby…
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