Tag Archives: ARC

Mike Premo On What NDC Means For Corporate Travel Managers

By | March 29, 2018

Sitting at the nexus of travel agencies and airlines, ARC is well-positioned to understand the needs of both sides. Today’s advisor, ARC president and CEO Mike Premo, advocates collaboration on the changes facilitated by IATA’s New Distribution Capability (NDC). That’s because while there’s a lot to sort out when it comes to air travel booking, servicing and contract… Read More »

Little-Known WTMC Doggedly Charts NDC Path With American Airlines, British Airways

By | March 5, 2018

Though it claims more than 75 consolidated or shared clients including Dropbox, Iconiq Capital, Soros Fund Management and Spotify, New York-based WTMC is something of a corporate travel secret. Considering the trail it’s blazing for alternative airline distribution, it will be hard to stay quiet. WTMC is the first agency in the United States testing the British Airways… Read More »

Evolving Hotel Economics Present Opportunity For Commission Collection Specialists

By | January 23, 2018

Collecting hotel commissions always has been arduous. Helping agencies and corporations with it is the reason companies like Onyx CenterSource and CTS Systems exist. For their clients, hotel compensation strategies that reallocate monies from the traditional commission bucket to so-called marketing fees exacerbate the challenge. The apparent step-up in such activity has led to more bemoaning about opaque economics… Read More »

The Year In Polls: Despite Irritations, Business Travelers Are Happy

By | December 18, 2017

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to rank a bit lower (1, 2). Nevertheless, corporate travelers seem to be a pretty satisfied bunch, at least according to 2017 industry research. It sounds counter-intuitive. Business travel is grueling. The list of headaches and… Read More »

Questioning The Advance Purchase Airfare Axiom

By | December 5, 2017

Is it still a bad idea to wait until the last few days before a flight to buy a ticket? Yes. However, extra capacity and low-fare competition is causing some counterintuitive pricing. Walk-up fares, for example, are not always the most expensive. For the most part, travel management pros continue to advocate advance purchasing. It’s a common component of… Read More »

Blockchain Startups Differ On Paths To Disruption

By | September 25, 2017

Will blockchain disrupt processes, companies or nothing at all? The question is playing out in the contrasting market approaches of distribution startups Blockskye and Winding Tree. The former is careful. It’s into change from within. It’s talking to the old guard. The latter is boastful and aggressive. It’s using dubious claims to generate investment interest. The more aggressive… Read More »

ARC Data Showing Promise For Buyers

By | March 23, 2017

Prism data is the basis for corporate deals with the big U.S. network airlines. It will be for the foreseeable future. But it has limitations. The Airlines Reporting Corp. designed new tools for corporate buyers and agencies that better detail activity and marketplace benchmarks. This can prepare them for contracting. In an early use case of ARC Corporate… Read More »