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Delta Remains More Confident Than Some In Business Travel Recovery

Delta is always first among publicly traded airlines to report quarterly earnings. Its boss, Ed Bastian, typically talks more about the corporate travel market than peers at other airlines. Thursday offered no exception, as he told Wall Street analysts to expect a strong spring and summer. “While the new variant is not done, it appears…

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Expecting More Non-GDS Fares, Air Canada To Launch Tool For Travel Agencies To Service Direct Bookings And Access NDC

Air Canada 18 years ago debuted fare families, a response to low-cost competition that set off a revolution in airline pricing. The company’s decision shortly thereafter to make some fares exclusive to its direct channels augured similar moves more than a decade later by big carriers in Europe and elsewhere. Is Montréal changing the game…

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Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled those who booked directly with carriers. That changed when corporate travel all but evaporated. Leisure travelers booking on airline websites took a greater share, and the balance isn’t back. Whether…

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Polls Show Signs Of Optimism As Corporate Travel Remains Off By Roughly 70 Percent Versus 2019

The latest in a recurring survey by the Global Business Travel Association showed growing optimism among corporate travel buyers regarding their colleagues’ willingness to travel. Seventy-five percent of 290 buyer members from around the world last week indicated their companies’ employees were “very” or “somewhat” willing to travel for business “in the current environment,” according…

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More Travel Management Company Consolidation Is Coming And If Past Is Precedent, Most Clients Will Be Fine (Audio)

Travel management company owners who sell their companies in the near future will be fortunate to get half of what they could have earned pre-Covid, according to experts in consolidation speaking last week during a Teleconference call. While the extent to which clients stick around could be a bigger determinant than in the past on…

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ARC Notes Positive Booking Trends But Preps For Closures At Up To One In Four Travel Management Company Locations (Audio)

Tickets issued by corporate travel agencies last week were down 85.7 percent year over year. It was a slight improvement on the week before, continuing a modest trend. Speaking last week during a Teleconference call, ARC president and CEO Mike Premo shared his “marketing spin” that corporate travel grew by more than 50 percent during…

Explainer: The ARC Corporate Travel Department

Is ARC’s Corporate Travel Department designation more or less valuable than before the pandemic? The question is rumbling around among some corporate travel managers as they look to reconstruct their programs with new priorities, such as control. What is a CTD? It establishes commercial and legal relationships with travel suppliers through ARC which are similar…