Posted in Productivity Reporting Risk Service

Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…

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Posted in Distribution Payment

Blockskye Tests Blockchain Payment, Settlement And Reporting With ARC, Unnamed Airline

Blockchain startup Blockskye is running a proof of concept with the Airlines Reporting Corp. and also working with an unnamed airline and Fortune 100 corporate account…

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Posted in Budgets Suppliers

New Southwest Revenue Management Tactics Put Upward Pressure On Fares

Southwest Airlines is using new revenue management tools in a fight against lower-cost competition. For travel buyers, the impact could be fewer low airfares from…

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Posted in Distribution Negotiating

Mike Premo On What NDC Means For Corporate Travel Managers

Sitting at the nexus of travel agencies and airlines, ARC is well-positioned to understand the needs of both sides. Today’s advisor, ARC president and CEO…

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Posted in Distribution

Little-Known WTMC Doggedly Charts NDC Path With American Airlines, British Airways

Though it claims more than 75 consolidated or shared clients including Dropbox, Iconiq Capital, Soros Fund Management and Spotify, New York-based WTMC is something of…

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Posted in Methods Payment Suppliers

Evolving Hotel Economics Present Opportunity For Commission Collection Specialists

Collecting hotel commissions always has been arduous. Helping agencies and corporations with it is the reason companies like Onyx CenterSource and CTS Systems exist. For…

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Posted in Careers Culture Productivity

The Year In Polls: Despite Irritations, Business Travelers Are Happy

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to…

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