Posted in Service Suppliers

Op Ed: Louise Miller On Travel Service Challenges Amid A Choppy Return

Deteriorated or insufficient travel services will be a reality for some as volumes recover. Demanding corporate travelers and their managers, generally satisfied with their service…

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Posted in Productivity Risk Sustainability

Scott Gillespie Creates Patent-Pending Trip Justification Tool For New Era Of Business Travel Demand Management

Should you Zoom or should you go?  Veteran travel industry advisor Scott Gillespie developed a simple tool to help decide. There are others, and he…

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Posted in Risk Suppliers Sustainability

Reporter’s Notebook: TripActions Wins Large Multinational; Medical Pointers On Covid Vaccines And Testing; Sustainability At The Online Point Of Sale

[CLARIFICATIONS, March 23, 2021: BCD Travel and Sammit Khanndeparkar of Springer Nature provided additional information to help the reader’s understanding of the developments covered in…

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Posted in Negotiating Suppliers

As Tripbam Spins Up Hotel Sourcing Service, Chains Oppose Getting Cut Out

Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter…

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Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Service Suppliers Sustainability

Op Ed: Louise Miller On TMC Innovation Coming Back Into View

Louise Miller, managing partner in the Americas for Areka Consulting, sees opportunity for suppliers and buyers to reorient their thinking and emerge from the pandemic…

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Posted in Negotiating Policy Reporting

Op Ed: Louise Miller On Tackling Your Toughest Categories Of Un(der)managed Spend

Actively managing the largest proportion of spending possible is a primary goal for buyers across various categories. The corporate travel category presents a unique set…

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