TripActions in the coming weeks will roll out a new booking interface that meets Delta’s display requirements. This will end a dispute between the two parties that prevented TripActions customers from booking Delta without agent assistance. TripActions worked with Delta, American Airlines and United Airlines on the new interface. It is based on standards developed…
Corporate online booking tools have their detractors. Everyone has an opinion on how to make them better. That includes Festive Road managing partner Caroline Strachan. In this guest piece, she explains the challenges faced by the makers of corporate tools, how some products overcome them and why she sees 2019 as a year of big…
Graham Wareham has been in the thick of airline distribution evolution, at Air Canada and now as global director of ATPCO’s distribution portfolio. In this guest column, Wareham provides a history lesson on how airlines brought sales and distribution into the digital age, explains current industry efforts toward standards and urges players in the chain…
Under the threat of increased content fragmentation, travel management companies and corporate travel booking tools can earn their stripes by integrating multiple sources. Each has its own approach to the age-old challenge made new by the emergence of NDC. SAP Concur last month told TMCs that for its online booking tool, they must decide to “present…
Delta’s public support for the International Air Transport Association’s New Distribution Capability is relatively tepid. That doesn’t mean it’s not exploring alternatives to traditional connectivity. In a Tuesday interview, officials discussed their focus on application programming interfaces and a clear desire to assume control over the “offer.” Shifting that control to airlines from global distribution…
[UPDATE, June 22, 2017: British Airways began offering branded fares to global distribution systems via the Airline Tariff Publishing Co. Using what BA called “an industry standard distribution method,” the functionality took effect for Travelport and Amadeus in early May and for Sabre on June 1. The airline told travel agencies that its aim is…
It was a long time coming, but standardized, global credit card reporting on ancillary airline spending is finally in place — at least for United Airlines’ corporate accounts using Visa cards. The airline in April began sending data through Visa using defined category formats that identify things like bag fees, upgrades and inflight WiFi. Using…
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