Avis Budget Group

Messaging Can Keep Corporate Travelers On The Right Road As Gas Prices Rise

As fuel costs increase, travel buyers may want to revisit and refresh their car rental policies, negotiations and traveler communications.  Corporate travel policies typically recommend or require travelers to fill up before dropping off rentals. When car rental companies do the refueling, the rate may be as much as a few dollars more per gallon,…

Hertz Claims Share Gains At Amex GBT, Ditches ‘Unprofitable’ Corporate Deals

Hertz emerged last year from bankruptcy as a leaner company with a new outlook on corporate sales. It used reorganization to get out of what it deemed unfavorable corporate deals and now, according to interim CEO Mark Fields, “We do not chase unprofitable business.” That’s easier to justify when there is tight supply relative to…

Stronger Demand, Tighter Supply Mean Profits And Service Issues In Car Rental

Some companies’ biggest travel management headaches these days are coming from one of the smaller-spend categories — ground transportation, particularly car rental. Renters face tight availability, poor vehicle condition and rising rates. Avis Budget Group and Hertz reported record earnings for the quarter ended Sept. 30. They cited strengthening demand, cost reductions realized during the…

Avis Budget Cracks Down On Illicit Use Of Discount Codes

Travelers taking advantage of rates negotiated by companies they don’t work for is one of the oldest tricks in the book. With car rental rates rising amid recovering demand and limited inventory, Avis Budget is telling customers they must prove they are entitled to discounted rates by producing verification of their employer. Small businesses must…

Feds Bust Avis Budget For Overcharges, A Cautionary Tale For Corporate Travel Buyers

A settlement between Avis Budget Group and the U.S. government regarding allegations that the car rental company overcharged the world’s largest business travel spender holds some lessons for corporate buyers and program managers. The biggest is to remain vigilant, but that’s often easier said than done. On Thursday, the U.S. Department of Justice said Avis…

Travel Buyers Have Air, Car And Hotel Service Concerns: Availability, Capacity, Quality, Resiliency (Audio)

A trio of corporate travel buyers last week addressed their concerns about continuity in the travel supply chain, acknowledging that suppliers are in a rough spot. Hotel staffing is an issue. Would-be car renters can’t find cars. Airlines are more focused on leisure routes. Much of it is temporary, but potentially impactful to trip productivity…

Rising Diversity And Inclusion Awareness Highlights How Much More There Is To Do

With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it on, the travel community has responded. Groups like the Black Men’s Travel Network and the TAMS Breakthrough Diversity committee sprung to life following the social justice movements that swept across America this year in response…

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