Tag: Balboa
Corporate Travel Buyers On What They Need From TMCs, How They’re Working With Suppliers And Why Policies Changed (Video)
According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was a bigger priority than ever…
Amex GBT Introduces $25 Contact Fee For Certain Clients, Sees Room For Subscriptions And Professional Services Models
American Express Global Business Travel has a new “contact fee.” It applies when agents communicate by phone or email with employees of clients that pay…
The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus
People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…
The Future Of Travel Management Companies: Part Three, Emerging Leaner
Travel management companies are trying to make the most of a time when bookings remain feeble. In addition to staff right-sizing, relocating and retraining, some…
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