American Express Global Business Travel, BCD Travel and CWT each has around 500 job openings, according to their websites. Industry employment and recruiting sources said some travel management companies had begun offering more competitive salaries and benefits to attract talent. Some refreshed or reintroduced recruitment and training programs. It’s all not soon enough for corporate…
BCD Travel is moving to two global distribution system partners from three, focusing on Amadeus and Sabre while leaving out Travelport. “We have a high regard for Travelport, but we’re confident that the direction we’ve taken is the right one for our business and our customers,” according to a statement attributed to Thane Jackson, BCD…
Airfares are up, planes are full and some major U.S. carriers are reporting record revenues. At the same time, staffing shortages are wrecking customer service, dark economic clouds loom and some worry the recovery in corporate demand is decelerating. According to ARC, U.S. air bookings made by travel agencies that mainly serve commercial clients have…
According to a BCD Travel paper published last month, travel companies “cannot ignore” the metaverse and some already are engaging with it despite confusion, hype and skepticism. The report suggested travel managers may harness virtual reality to “inspect and experience the products they’re offering” to traveling employees, “steer traveler booking behaviors,” help relieve travel stress…
You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the most of any listed factor. Yet, in…
As businesses send their people back on the road in growing numbers, there’s a lot for travel managers and travelers to remember about risk prevention, mitigation and response. At the same time, with employees working from home or just about any place they want, there are many more environments for organizations to keep tabs on….
The disparity in what the largest travel management companies pay men and women really doesn’t amount to much, according to the firms. Data reported to the government of the United Kingdom tells a different story, at least for their employees there. American Express Global Business Travel said its U.K. gender pay report painted a misleading…
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