Fabrice Lumineau is professor of strategic management at the University of Hong Kong. Wenqian Wang is a Ph.D. student of strategic management at Purdue University. Oliver Schilke is an associate professor of management and organizations at the University of Arizona. Laura Huang is an associate professor of business administration at Harvard Business School. Their article…
When you’re a big corporation, you can get nice volume discounts. When you’re the biggest, you get to reinvent how they’re used. Walmart seems to be at it again. The $524 billion retailer’s tech group built something specifically to optimize utilization of, negotiations for and supplier compliance to travel contracts. In spring 2019, the company…
Tickets issued by corporate travel agencies last week were down 85.7 percent year over year. It was a slight improvement on the week before, continuing a modest trend. Speaking last week during a Teleconference call, ARC president and CEO Mike Premo shared his “marketing spin” that corporate travel grew by more than 50 percent during…
Louise Miller, managing partner in the Americas for Areka Consulting, sees opportunity for suppliers and buyers to reorient their thinking and emerge from the pandemic crisis with improved products and programs. For travel management companies, the key is to recognize the forces behind innovation. Over the past five years, we’ve seen unprecedented investment in the…
Mat Domaradzki is a travel manager for ConsenSys, a blockchain technology company. The following guest column is adapted from his presentation during a September event held by the New Jersey chapter of the Global Business Travel Association. A successfully managed travel program requires participation and mutual trust among many different parties. For employees, that trust…
Travelport has agreements with “major” hotel and travel management company partners to pilot a hotel commission tracking and collection system using blockchain technology from IBM. Travelport chief architect Mike Croucher said during a Monday interview that he would be disappointed if the initiative did not produce a working solution this year. Other industry efforts to…
New York — Tech thinkers from corporate travel agencies, airlines, investment firms and others gathered Wednesday for the first Blockchain In Travel Summit, hosted by JetBlue Ventures. The consensus was consensus. For blockchain to improve how travel companies work with each other, it’s all about collaboration. These are early days. Speakers here and also during…
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